Privacy policy

 

At Digsel Cool Cotton, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or purchase products under the brands Selsia and Digsel Womens.

This policy is in compliance with applicable Indian laws including:

  • Information Technology Act, 2000 (Act No. 21 of 2000)
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Information We Collect: 

We may collect the following types of information:

  • Personal Information
  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Transaction Information
  • Order details
  • Payment status (we do not store card/banking details)
  • Technical Information
  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

How We Use Your Information:

Your information is used for:

  • Processing and delivering orders
  • Providing customer support
  • Sending order updates and tracking details
  • Improving website performance and user experience
  • Sending promotional offers (only if opted-in)

Sharing of Information

·         We do not sell or rent your personal data.

·         We may share your information only with:

o    Delivery and logistics partners

o    Payment service providers

o    Government or legal authorities (if required by law)

·         All third parties are required to maintain confidentiality and data protection.

Data Security

We implement reasonable security practices as required under:

  • Rule 8 of the IT Rules, 2011, to protect your personal data from unauthorized access, misuse, or disclosure.

Cookies & Tracking

Our website uses cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences
  • You can disable cookies through your browser settings if you prefer.

User Rights

As a user, you have the right to:

  • Access your personal information
  • Request correction or update of your data
  • Withdraw consent for marketing communications

Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment
  • Legal and regulatory compliance
  • Business operations

Children’s Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect data from minors.

Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Policy Updates

  • Digsel Cool Cotton reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on the website.

Consent

  • By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.
  • By accessing this website, you acknowledge that Digsel Cool Cotton is the legal owner of the brands Selsia and Digsel Womens and agree to this Privacy Policy.