Customer Care · Shipping & Delivery
Shipping & Delivery Policy
This Shipping & Delivery Policy explains how DIGSEL WOMENS processes and dispatches domestic orders, expected dispatch timelines and the responsibilities of our courier and postal partners.
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Domestic shipping
For domestic buyers, orders are shipped through registered domestic courier companies or postal authorities.
We work with available delivery partners to dispatch orders safely to the delivery address provided by the customer at the time of placing the order.
Order dispatch timeline
Orders are generally shipped within 6–8 days from the date of order and payment, or according to the delivery date agreed at the time of order confirmation.
Our dispatch commitment refers to handing over the consignment to the relevant courier company or postal authority within the applicable dispatch period.
Unless a different date is agreed at the time of order confirmation, DIGSEL WOMENS aims to hand over your order to the courier or postal service within 6–8 days from the date of order and payment.
Courier & postal delivery
The actual delivery of the shipment is subject to the operating procedures, serviceability, timelines and other applicable norms of the courier company or postal authority handling the shipment.
DIGSEL WOMENS is not responsible for delays caused by the courier company, postal authorities or circumstances outside our reasonable control after the consignment has been handed over for delivery.
Our responsibility is to hand over the consignment to the applicable courier company or postal authority within the stated dispatch period or within the delivery timeline agreed at the time of order confirmation.
Delivery address
All orders will be delivered to the delivery address provided by the buyer while placing the order.
Customers are responsible for ensuring that the shipping address and contact information provided at checkout are complete and accurate.
Make sure your name, complete address, PIN code and contact number are correct before confirming your order.
Order & delivery communications
Order-related and delivery-related communications may be sent to the email address provided by you during registration or checkout.
Where tracking information is available, shipment details may also be communicated through the contact information associated with your order.
Delivery delays
Although we aim to process and dispatch orders within the stated timeframe, the final delivery time may vary depending on the destination and the courier or postal service handling the shipment.
Delays may occur due to courier operations, postal services, local restrictions, weather conditions, unforeseen disruptions or other circumstances outside our reasonable control.
Where possible, customers may use the tracking information supplied for their shipment to monitor its delivery progress.
Shipping support
If you experience an issue relating to the dispatch, tracking or delivery of your order, please contact our helpdesk with your order number and relevant details.
Need help with your delivery?
Contact our customer support team for assistance with order dispatch, shipment tracking or delivery-related concerns.
sales@digsel.com